This analysis examines the justification for a computer technician's claim of a 50,000 peso repair charge for a server fix, emphasizing the significance of tacit knowledge in his expertise. In today’s competitive job market, specialized skills drive higher compensation due to their ability to enhance innovation and fill critical gaps within organizations. The technician's unique insights and experiences, rooted in tacit knowledge, enabled him to effectively diagnose and resolve the server issue, justifying his fee despite the simplicity of using a soldering pen.

As we wrapped up the final formal session of our Knowledge Management (KM) class, we delved into the essential tools and techniques that help manage knowledge effectively in any organization. Our facilitator introduced us to methods that could be easily applied in real-world scenarios. These tools are not just theoretical; they are practical techniques that can help with organizing and sharing knowledge efficiently.

In today’s class, we learned how to approach and create case studies. Moreover, we also tackled about Information Systems, becoming a manager, and the Knowledge Management Cycle